|Job Summary: The Director of Brite Housing directs the operations of a 56-unit graduate student apartment facility by creating a safe inclusive environment conducive for successful academic progress; strategizing best property use; overseeing facility maintenance and improvements and forecasting housing demand.
Duties and Essential Job Functions:
Creates an academic living environment by being sensitive to residents housing needs; strategically foresee or off-set problems adeptly before they develop; creates an atmosphere of trust and mutual respect. Maintains apartments by oversite of general condition of all apartments and common areas; makes purchases to maintain acceptable condition, identifies and supervises needed maintenance and repairs, coordinates and conducts room and building inspections, ensures timely response to work orders, maintains maintenance records; ensures that the facility is maintained to the highest possible standards.
Performs ongoing comprehensive marketing efforts for the facility including specific focus on marketing housing to campus graduate students. Recruits, selects, trains and provides ongoing direct supervision and development for a part-time service technician and two RAs. Trains assigned staff by conducting training sessions, coaching and counseling, and conducts regular meetings to discuss issues.
Fosters and maintains collaborative relationships and works cooperatively with other Brite and TCU campus offices including: Facilities, all Graduate Program offices, Accounts Payable, Information Technology, Academic Services, Graduate Financial Aid, Public Safety, Admissions, etc. Provides administrative support by preparing monthly fiscal and occupancy reports; prepares and monitors annual departmental budget; promotes and markets the facility including updates to related materials; processes expenditures; maintains leases and other duties related to housing assignments. Ensures compliance with all agreements, leases, and contracts pertaining to the facility.
Supervises the daily operation of facility including tours for prospective residents; ensures 24×7 response to residents’ request for assistance; establishes and enforces organization standards; ensures adherence to legal regulations. Promotes the safety and security of residents and assists in crisis and risk management. Performs other related duties as assigned.
|Required Education and Experience:
• Master’s degree in related field.
• Three years of professional experience in housing/residence life.
Required Licensure/Certification/Specialized Training:
• Valid Texas driver’s license.
Knowledge, Skills & Abilities:
• Knowledge of customer service techniques.
• Knowledge of confidentiality and campus security laws and regulations.
• Knowledge of health and safety regulations.
• Knowledge of professional custodial cleaning methods and equipment.
• Knowledge of basic record keeping techniques.
• Knowledge of basic structural maintenance and building maintenance.
• Knowledge of troubleshoot and recommend improvements in operations.
• Skill in components of Microsoft Office including Excel and Word.
• Skill in problem resolution and customer service skills.
• Skill in supervision as well as communication, interpersonal, and organizational skills.
• Ability to train and lead staff.
• Ability to communicate verbally.
• Ability to draft grammatically correct correspondence.
• Ability to work in a team environment while handling a variety of administrative tasks.
• Ability to be highly detail-oriented and meet deadlines.
Physical Requirements (With or Without Accommodations):
• Visual acuity to read information from computer screens, forms and other printed materials and information.
• Able to speak (enunciate) clearly in conversation and general communication.
• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.
• Work is indoors and is subject to schedule changes and/or variable work hours.
• There are no harmful environmental conditions present for this job.
• The noise level in this work environment is usually moderate.
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.
For employment opportunities outside of Brite, please visit the Brite Job Board.